Returns & Exchanges

We offer full refunds or exchanges for a different product size if the item is sent back within 14 days of receiving your order.

How to Return or Exchange

  1. Send your request to pufff.contact@gmail.com or via our Instagram account.
  2. Return the item in its original condition and packaging.
  3. Ensure all tags are intact and the item shows no signs of use.
Processing Timeframe

Refunds or exchanges will be processed within 14 days of us receiving your returned item.

Return Shipping

All return shipping costs are the responsibility of the buyer.

Personalized Items

Please note that personalized items are not eligible for return or exchange.

We reserve the right to refuse returns or exchanges if the item does not meet our standards or shows signs of wear or damage.